People (myself included a few times) have grumbled about all of the fees that are adding up. American has even toyed with adding value to economy seats who want to board first, offering to charge them for this privilege.
Here are some suggestions that I have for all of the airlines to make some money.
- Charge for any beverage other than water. Soft drinks, juices, milks, included. You will not die if you do not get a soda. Trust me, your kidneys will thank you.
- Increase the charges for drinks with mixers. Want a Rum and Coke? You get to pay for the rum AND the Coke.
- Charge for cheap, disposable pillows and blankets. You would eliminate the fear of cooties, because every pillow and blanket would be a purchase, not a loan.
- Sell items on the plane such as sanitary napkins, baby diapers, and other toiletries.
- Don't just sell items when you are in Duty-Free. Sell items on every flight. I am sure that Sky Mall would love to stock a few smaller items on board each flight. How many travel neck pillows could you sell per flight?
- Offer lower pricing for the middle seat, higher pricing for the window, and highest pricing for the aisle.
- Charge extra for side checking your luggage. You get your luggage before everyone else, after all.
- Sell weather related items such as jackets, umbrellas, parkas.
- Pass out those credit card applications on every flight. (To those who are interested)
- Get sponsors for the tray table front and back.
- Get sponsors for power ports on the plane.
- Get ads on the air sick bags. I have seen some, and some are very clever.
- Offer usable incentives for smaller mileage amounts to encourage less frequent travelers to still use your brand. (Example..about 10 years ago, a legacy carrier offered to let me convert my modest amount of miles into 6 magazine subscriptions, even making them into gift subscriptions if I wanted to. 6 people in my family got gift subscriptions that year.)
- Offer a pay for play lounge area with internet access available for a fee. (Some miles lounges, like the Admirals' Club offer a $50.00 per day access to their clubs already, but, I was able to use it in one airport, but not the next, where I had a 6 hour layover..GRR!)
- Sell a brand based internet access for a reasonable fee, but offer incentives on the site for miles members, or for making ticket and travel purchases.
- Devise a small GPS unit to attach to pet carriers for pet owners who want to check out the location of their pet in real time. Charge for the service.
- Offer a free basic healthy snack on longer flights, and charge for full meal service, or desserts.
- Free kids means that lap children cannot bring bags without an extra fee. Your lap child, flying for free on your lap should not be able to come with a piece of luggage and a personal item. If you are using your lap as their seat, you should not be able to use more space on the plane by using the kid as a luggage space voucher. I understand that kids need diapers, snacks, etc, but, come on, check some of your things. No one wants to wait behind you when we land and you have to grab your station wagon amount of luggage and miscellaneous,either. By the time that you get off the plane, the luggage will be in baggage claim, and you will be shoving past all of us to get to your rental car.
- Power charging stations. Yes, we all have electronics, and they all run on batteries that always need to be charged, but it is possible to make every plug in the airport a money maker. For the ones that the cleaning crew use to clean the place at night? A nice lock box cover with a key code or a swipe card would close the access point to the general public. Electricity is not free, and it could generate revenue. Either that, or, in some places, they have large sponsors that host the charging station.
What not to charge for::
- Clean, well maintained restrooms. Some airport lavatories are disgusting, filthy, and vile.
- Great customer service. There is no reason that I should have to bend over backwards to garner the attention of a member of flight crew when I need help with something. (Passenger next to me was air sick.) If I hit the call button, it is because I need something. Hearing you laugh from the galley and "finish your story" does not fill me with happy thoughts. Your primary reason for being on the plane is safety. Also, having you socialize with a fellow flight attendant while serving food and beverages is RUDE. If I was in a restaurant and you were talking across me to fellow wait-staff, I would want an apology. Keep it in the crew lounge.
- Helpful information. Yes, all of the signs at the airport on the monitor screens tell me when and where the flight was, but, I may have other questions as well. Please be patient with me and let me address all of my concerns. They may not be important to you, but they are important to me.
- Uniform following of the rules. If I can only bring one piece of luggage and a personal item on board, and everyone else is supposed to be made to follow the same rules, why am I seeing so many people come on board the plane with so much stuff?
- Preferential treatment to armed forces. It would be nice to see a soldier in that seat in first class that no paying customer or frequent flier with extra miles is using instead of "The Honey Mooning couple" who already have plenty to be happy about and look forward to, or "The whiner" who begs for the upgrade when they come to check on something or any other person. Put that soldier up in first class whenever you can.
- Extra cups of water. Please let us have water!
These are only my ideas, and they do not reflect anyone except me! :)